What We Collect and How We Use It
When you open an account, we collect the details you submit: name, contact number, and email address. When you fund your account through JazzCash, Easypaisa, or Raast, our payment processor logs the transaction reference and amount — we do not store your mobile wallet PIN or
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full card number at any point. We also collect device type, browser, and session data to keep your account secure and to detect unusual login attempts. This technical data helps us flag if your account is accessed from an unfamiliar device and lets our support team
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verify your identity if you reach out for help. We use your contact number to send account alerts and, where you have opted in, to notify you of activity on your account. We do not sell your personal data to third parties. Data retention follows a
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schedule tied to account activity; if your account is closed, we retain transaction records for the period required under applicable law in regions where the service is available. Access to this platform depends on local law and eligible regions. If you want to know exactly what
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data we hold about you, our support channel is the fastest route.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.